Palestine Hotel Makkah Policies

Important Information

Check-in, check-out and property rules

To help make your stay at Palestine Hotel Makkah in Mecca as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 15:00

Check-out 14:00

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Important Information

Please inform Palestine Hotel Makkah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Guests under the age of 18 can only check in with a parent or official guardian. Because of local law, only Muslim guests can access the hotel and the Holy City of Mecca.

Book Your Stay

Palestine Hotel Makkah, Mecca

FAQs about

Find answers to common questions about policies, check-in details, and more at Palestine Hotel Makkah. We want to help make your stay comfortable and hassle-free.

Are pets allowed at Palestine Hotel Makkah?

No, pets are not allowed.

Can I cancel my booking at Palestine Hotel Makkah?

Cancellation terms depend on the rate you choose. Each rate shows its own terms before you book.

Is smoking allowed at Palestine Hotel Makkah?

The property is smoke-free indoors and has a designated smoking area.

What payment details does Palestine Hotel Makkah require at check-in?

Guests are required to show a photo ID and credit card upon check-in.

What is the policy for children and extra beds at Palestine Hotel Makkah?

Children of any age are allowed. No cots are available. No extra beds are available.

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